Trust Center: Terms and Conditions

About these terms

These terms apply to your use of pixelmatters.com (the "site") and to anything you send us through it, including the contact form. By using the site or sending the form, you accept these terms. If you do not accept them, please do not use the site.

The site is run by Pixelmatters - Unipessoal, Lda. ("Pixelmatters", "we"), a private limited company registered in Portugal, with its registered office at Avenida dos Aliados, 168, 4º, 4000-065 Porto, Portugal. Registered with the Commercial Registry Office of Porto under the single registration and tax number (NIPC) 510 928 579. Share capital: €5,000.

The site is for information

The site describes our services, engagements, and work. Nothing on it is an offer that creates a contract. An engagement with us starts only when both parties sign a written agreement, and that agreement then governs the work.

Prices

Prices on the site are shown in euros, are indicative, and exclude VAT where applicable. The final price, scope, and terms are set in our proposal and in the agreement we sign with you. We may change the prices on the site at any time. Changes do not affect agreements already signed.

What you send us

When you use the contact form, you confirm that:

• the information you give is accurate, and you are allowed to share it on behalf of your company;
• you have the right to share any document or link you send, and it contains no malware;
• you will not include sensitive personal data, or personal data about other people beyond business contact details.

Sending us an idea, a brief, or a request for proposal does not create a contract or an obligation for either party. We use the documents you send only to assess and reply to your request, and keep them for the period set in our Privacy Policy. If you need a signed non-disclosure agreement before sharing details, ask us first.

Acceptable use

You agree not to:

• use the site in a way that breaks the law or harms others;
• try to access systems or data you are not authorized to access, or disrupt the site;
• send spam, malware, or automated submissions through the form;
• copy the site's content at scale for commercial use without our written permission.

Intellectual property

The site's content, including text, design, images, case studies, and code, and the Pixelmatters and Pixel AI™ names and logos, belong to Pixelmatters or to those who licensed them to us. You may view the site, link to it, and quote short extracts with credit to Pixelmatters. Any other use needs our written permission. Client names and logos belong to their owners and appear with their permission.

Links to other sites

The site links to other sites and services, such as our job board on Ashby and our social media profiles. We are not responsible for their content or practices, and their own terms and privacy policies apply.

Availability and accuracy

We work to keep the site accurate and available, but we provide it as it is. Content can change without notice. We do not guarantee that it is complete, current, or free of errors, or that the site will always be available.

Liability

To the extent the law allows, Pixelmatters is not liable for losses arising from your use of, or reliance on, the site, including indirect losses or loss of profit, data, or business. Nothing in these terms limits liability that the law does not allow to be limited, such as liability for willful misconduct or gross negligence.

Privacy and cookies

Our Privacy Policy explains how we handle personal data, and our Candidate Privacy Notice does the same for job applicants. Our Cookie Policy lists the cookies we use, and you can change your choices at any time in Cookie settings, at the bottom of every page.

Changes to these terms

We may update these terms. The date at the top shows the latest version. The version in force when you use the site or send the form applies.

Law and disputes

These terms are governed by Portuguese law. The courts of Porto have exclusive jurisdiction, unless mandatory law gives you the right to go to another court.

Contact

Questions about these terms: [email protected], or by post to Pixelmatters - Unipessoal, Lda., Avenida dos Aliados, 168, 4º, 4000-065 Porto, Portugal.